Terms of use

Hickap AB - Terms of Service

These terms of service (the "Terms") apply when you visit our website and/or purchase products from Hickap AB ("Hickap", "we", "us", "our"). By using the website or completing a purchase, you accept these Terms.

Hickap AB is registered with the Swedish Companies Registration Office under company registration number 559122-9488 and has its head office at Munkbron 3, 111 28 Stockholm, Sweden.

1. General

This website is operated by Hickap AB, company registration number 559122-9488, with its registered address at Munkbron 3, 111 28 Stockholm, Sweden.

By visiting our website and/or purchasing something from us, you accept our terms of service and agree to comply with them.

2. Use of the website

You agree to use the website in accordance with these Terms and applicable law.

It is prohibited to damage the website, its availability or functionality through, for example, malicious code.

By using the website, you also accept our Privacy Policy, including how we process your personal data in accordance with the GDPR.

3. Orders

When you place an order, you offer to purchase a product in accordance with our Terms. Orders are confirmed by email.

You must be at least 18 years old, provide accurate information and be authorised to use the payment method.

4. When an agreement is formed

A purchase agreement is formed only when we have confirmed payment and sent a delivery confirmation.

Please keep the order confirmation in case you need to contact us.

5. Discounts and offers

We may offer and withdraw discounts and promotions at any time without prior notice.

6. Gift cards

Gift cards are purchased through our website, delivered by email and are valid for 12 months.

Gift cards cannot be redeemed for cash or used to purchase other gift cards.

We are not responsible for lost or incorrectly addressed gift cards.

7. Prices and payment

All prices are shown including VAT. Shipping costs are additional and are displayed at checkout.

We reserve the right to correct errors in product information, prices or descriptions.

If incorrect information affects your order, we will contact you to confirm or cancel it.

8. Delivery

Delivery takes place only once payment has been approved.

Delivery times may vary depending on stock availability and delivery provider.

All shipping costs are clearly stated at checkout.

9. Force majeure

We are not responsible for delays caused by circumstances beyond our control, such as natural disasters or war.

Your rights under the GDPR are not affected by this clause.

10. Privacy and personal data

We process your personal data in accordance with our Privacy Policy and applicable data protection legislation (GDPR).

You have the right to access, rectification, erasure, data portability, etc. in accordance with the GDPR.

We use Cookiebot to manage cookies and consent.

11. Liability and warranties

The website and its content are provided "as is". We do not guarantee that the information is free from errors or that the website will be available without interruption.

We are not responsible for indirect damages or losses resulting from use of the website.

Nothing in these Terms limits your rights under mandatory law.

12. Intellectual property rights

All trademarks, images and texts on the website belong to Hickap AB and may not be used without written approval.

13. Complaints

For complaints, we encourage you to contact our customer service at info@hickap.com.

You may also contact the Swedish National Board for Consumer Disputes (ARN) or the EU online dispute resolution platform.

14. Severability

If any part of these Terms is found to be invalid, this will not affect the validity of the remaining Terms.

15. Governing law and disputes

These Terms are governed by Swedish law.

Disputes are resolved by Swedish courts or, in consumer cases, in accordance with a decision from a competent dispute resolution board.

16. Updates to these Terms

We may update these Terms from time to time. The latest version is always available on our website. If we make material changes, we will provide information about this in an appropriate manner.

Last updated: 16 June 2026